Tender presents the first integrated Premium, Safe and Eco-sustainable service that allows the Concierge of the Hotels to offer advanced services in a click, with a qualified staff available 7/7 for commissions, deliveries, withdrawals and special needs:

• in an hour
• overnight
• the following day
• the weekend
• in the evening

Thanks to our technology and a dedicated team of Personal Style Riders, Tender allows you to offer on-demand delivery solutions ensuring a seamless experience in tune with the image of the Hotel.

PREMIUM DELIVERY

With Tender, the Concierge of the best Hotels can offer innovative services in a click, via IOS App and Google Play, with a qualified and elegant staff available 7/7 for commissions, deliveries, withdrawals and 100% green special needs:

• shopping retreat in the shop;
• dry cleaner;
• forgotten suitcase;
• possibility to buy theatre tickets,
  cinema, concerts, events, etc with collection by the style riders and delivery in the Hotel.

CONCIERGE SERVICES

• Possibility to buy theater tickets, cinema, concerts, events, etc… collected and paid in advance by Tender Style Rider
• Dedicated Costumer service 12H 7/7
• Waiting 15 minutes in the Hall

TENDER SHOP

Thanks to the Tender Shop and its partnerships you can choose and order for example:

• Floral Arrangements from the best Interflora Florists. Tender will take care of the delivery.
• Charger, basic necessities e.g. toothbrushes, deodorants, etc.

Tender uses only public mobility, micro mobility, green sharing services and its zero emissions electric fleet.

We offer a five-star service, thanks to the skills and specific training of our staff.

OUR STYLE RIDERS

speak at least one foreign language have university training
wear Tender branded uniforms attend the Tender Masterclass on Customer Orientation, Luxury Experience, Delivery Excellence.